Information / Links

“I had a black dog, his name was depression”

The World Health Organization produced this video by writer and illustrator Matthew Johnstone on the signs and effects of depression. Made for World Mental Health Day, this video encourages people with depression to seek out help and support.

For more about the World Health Organisation please click here.
For more about the writer & Illustrator Matthew Johnstone please click here.

Talk to The Samaritans

The Samaritans offer emotional support 24 hours a day – in full confidence.

Call: 08457 90 90 90 (UK)* | Call: 1850 60 90 90 (ROI)* | Email:

*Call charges apply

The Mind infoline

Mind offer an information line to answer questions about:

  • types of mental health problem
  • where to get help
  • drug and alternative treatments
  • advocacy

Call: 0300 123 3393* | Email

*UK landline calls are charged at local rates, and charges from mobile phones will vary considerably

The Mental Health Foundation

The Mental Health Foundation are committed to reducing the suffering caused by mental ill health and to help everyone lead mentally healthier lives.

They help people to survive, recover from and prevent mental health problems. They do this by:

  • carrying out research
  • developing practical solutions for better mental health services
  • campaigning to reduce stigma and discrimination
  • promoting better mental health for all.

They work across all age ranges and all aspects of mental health.

Please visit for mental health information and advice, to download free mental health publications and well being podcasts, to download wellbeing apps for a small charge, to read mental health blogs and also to subscribe to a mental health newsletter.

British Association for Counselling and Psychotherapy (BACP) Attitudes survey 2014 key findings

BACP is the largest and broadest body within the sector. Through its work BACP ensures that it meets its remit of public protection whilst also developing and informing its members. It’s work with large and small organisations within the sector ranges from advising schools on how to set up a counselling service, assisting the NHS on service provision, working with voluntary agencies and supporting independent practitioners. BACP participates in the development of counselling and psychotherapy at an international level.

BACP is established:

  • to promote and provide education and training for counsellors and/or psychotherapists working in either professional or voluntary settings, whether full or part time with a view to raising the standards of counselling and/or psychotherapy for the benefit of the community and in particular for those who are the recipients of counselling and/or psychotherapy; and
  • to advance the education of the public in the part that counselling and/or psychotherapy can play generally and in particular to meet the needs of those members of society where development and participation in society is impaired by mental, physical or social handicap or disability.

The Registered Office is open Monday-Friday, from 8.45am until 5pm

General Enquiries: 01455 883300*  |  Fax: 01455 550243*   |  Text: 01455 560606*
Email:   |  Website:
Mailing address: British Association for Counselling and Psychotherapy, BACP House, 15 St John’s Business Park, Lutterworth, Leicestershire LE17 4HB, United Kingdom

*Call charges apply


CAIS is a registered charity and leading voluntary sector provider of personal support services in Wales. They help people who are having problems with addictions, mental health, personal development and employment – as well as offering assistance and information to their families and friends. They offer a wide range of services includes residential treatment and rehabilitation, counselling, peer mentoring, supporting people in their homes, assisting people back into work or education, group work and other motivational interventions. They can also offer a comprehensive range of training courses, together with training and support for employers.

CAIS also operates Parkland Place, a private rehab for people with experience of alcohol addiction, drug addiction, gambling addiction and other harmful behavioural conditions.

Call: 0845 06 121 12*  |  Email:  |  Website:

*Call charges apply

Tan y Maen

Tan Y Maen are here to offer support and resources to individuals, families, friends carers and other mental health organizations on any aspect of mental health.

You can call into our centre for a warm welcome, a cuppa and someone to talk to – you don’t have to make an appointment. Sometimes people may want to talk about things that concern them, but often people just want an ordinary conversation.

One of the basic aims of the centre is to encourage self-help and mutual support, to encourage people to grow in confidence and to develop new skills or regain old ones. They also work in partnership with a wide variety of other organizations to provide a range of advice and support.

The service covers the whole of Meirionnydd. They can support people at the centre itself, in Blaenau Ffestiniog and in their outreach centres in Tywyn, Dolgellau and Bala.

Call: 01766 830203* – Opening times Monday, Tuesday, Thursday and Friday between 9am and 4pm
Website:  |  Email:

*Call charges apply

Advance Brighter Futures Wrexham

Each year the organisation has provided services to hundreds of people in the county experiencing the effects of mental distress. Their award winning group activities project (formerly known as Viva!) started in 2007. This project provides physical activities promoting healthy lifestyles as well as creative and relaxing activities.

The charity also used to provide an advocacy service (now available through Advocacy Works) and a drop in facility. The latter was stopped in 2009 as they felt resources could be better utilised via a different approach, so their one-to-one lifestyle coaching service was subsequently initiated in 2010. This service supports the individual in identifying their personal goals and offers encouragement in order to help them realise their objectives, which in turn leads to increased social inclusion.

They also provide practical mental well-being support through peer mentoring, courses, volunteering opportunities and support groups. Their proven services are available for people with severe mental illness by referral from Secondary Mental Health Services. In 2012 they started providing support to people with mild to moderate mental health issues and, in 2013, commenced working in local communities.

Tel : 01978 364 777*  |  Fax: 01978 310247*  |  Email:

*Call charges apply

C.A.L.L. Helpline

Community Advice & Listening Line offers emotional support and information/literature on Mental Health and related matters to the people of Wales. Anyone concerned about their own mental health or that of a relative or friend can access the service. C.A.L.L. Helpline offers a confidential listening and support service.

Tel: 0800 132737*  |  Text: ‘help’ to 81066  |  Email:

*Free to call from a landline, charges from mobile phones will vary considerably

Betsi Cadwaladr University Health Board

Betsi Cadwaladr University Health Board is the largest health organisation in Wales, providing a full range of primary, community, mental health and acute hospital services for a population of around 676,000 people across the six counties of North Wales (Anglesey, Gwynedd, Conwy, Denbighshire, Flintshire and Wrexham) as well as some parts of mid Wales, Cheshire and Shropshire. We employ around 16,100 staff and have a budget of around £1.2 billion.  We are responsible for the operation of three district general hospitals (Ysbyty Gwynedd in Bangor, Ysbyty Glan Clwyd in Bodelwyddan and Wrexham Maelor Hospital) as well as 18 other acute and community hospitals and a network of over 90 health centres, clinics, community health team bases and mental health units.  The Health Board also coordinates the work of 115 GP practices and NHS services provided by North Wales dentists, opticians and pharmacies.


North Easat Wales Mind

This local Mind group helps people with mental health problems get their lives back on track.  From their welcoming Wellbeing Centre in Mold, they provide information and advice on mental health issues, self-help courses, relaxation sessions, counselling, a fast track benefits and debt advice service (with Citizen’s Advice), a Saturday drop-in, peer support groups and a range of creative and outdoor activities.

Aspire, their Wellbeing Service for young parents, provides holistic support for mums and dads aged 14 – 25, with an emphasis on improving emotional and mental wellbeing for the whole family. Community activities and courses are held in local venues throughout Flintshire and in Wrexham.

North East Wales Mind is affiliated to the national charity Mind (the National Association for Mental Health), the leading mental health charity in England and Wales. The Mind network works to make sure that anyone with a mental health problem has somewhere to turn for advice and support.

Tel: 01352 974430* | Email:
Address: The Wellbeing Centre, 23b Chester Street, Mold, CH7 1EG

*Call charges apply


Ynys Môn & Gwynedd Mind

Ynys Môn & Gwynedd Mind is affiliated to National Mind, the leading mental health charity in both Wales and England. They provide information and services concerning mental health and wellbeing to the people of Ynys Môn (Anglesey) and Gwynedd North Wales.  Ynys Môn and Gwynedd Mind’s main focus of service delivery is anti-stigma work and they aim to tackle the stigma and discrimination in the wider community through their projects, training and campaign work. Their main aim is to create a community whereby people feel they can talk openly about their mental health problem without a fear of rejection or discrimination. They also aim to promote good mental health and well-being which is important to everyone.

They run all their projects out in the community and believe Recovery is possible for everyone. They focus on ability and not disability and their projects are open to the wider public. Services include Rural Outreach – a specially equipped bus outreaches to the most rural pockets of Anglesey and Gwynedd offering a point of contact, information on Health and Well-being and confidential support, They also offer training in two of the country’s leading and most recognized mental health courses: Mental Health First Aid and Assist (Suicide Intervention skills Training). They also use the arts as a form of service delivery and as a vehicle for tackling stigma by offering a whole range of high end projects such as film making and creative writing and show case talent and ability, give participants a voice and create realistic narratives around mental health

Tel: 01286 685279*  |  Email:  |  Website:

*Call charges apply

Conwy Mind

Aberconwy Mind helps local people rebuild their lives by providing friendly support and a chance to share experiences and regain self-respect. They offer a warm welcome, a chance to make new friends and an opportunity to develop new skills and interests. A meeting place where you can have a cup of tea and a chat. They provide information on mental health issues, on welfare benefits and on local services. They also offer a range of activities such as ‘Open-door’ drop in, where no formal referrals are necessary, Alternative therapies, Internet access, Days trips, as well as Self-help groups on areas such as Depression and Eating disorders are all available, as well as Women’s Group. Individual counselling is also available within the service.

Address: 3 Trinity Square, Llandudno, Conwy, LL30 2PY  |  Tel : 01492 879907*  |  Email :

*Call charges apply

Time to Change Wales

Time to Change Wales is the first national campaign to end the stigma and discrimination faced by people with mental health problems.


Beat Stress

The Men’s Health Forum has launched its new Beat Stress Service — a free confidential and anonymous webchat service for men.


Connecting with People

Staying safe if you’re not sure life’s worth living: guides for those in distress or feeling suicidal from Connecting with People.


Hypnotherapy Directory

Hypnotherapy Directory was launched to connect individuals with qualified professionals in the UK. Offering information about what hypnotherapy is, how it can help, upcoming events, articles written by professionals and the latest hypnotherapy news.